LeadRestore Terms

1. Business use

LeadRestore is intended for businesses and people acting in a business or professional capacity. It is not a consumer credit, legal, medical or financial-advice service.

2. What LeadRestore does

LeadRestore analyses business-supplied lead and customer records, identifies records that may be worth reviewing and may suggest a follow-up message. Results are decision-support tools only. LeadRestore does not guarantee a sale, response, recovered revenue or any particular commercial outcome.

3. Your responsibilities

• You must have the right and a lawful basis to upload, paste, enter and use the information you provide.
• You remain responsible for complying with opt-outs, suppression lists, direct-marketing rules and your own privacy obligations.
• You must review every AI-generated suggestion before sending it to a customer.
• You must not upload passwords, card details, bank details, medical information, government identifiers or other information LeadRestore does not need.
• You must keep account credentials secure and tell us promptly if you suspect unauthorised access.

4. Free Audit

The Free Audit is a one-time business trial and may be subject to technical, email or browser-based anti-abuse controls. The Free Audit currently analyses up to 50 rows and reveals the top opportunities together with summary recovery information.

5. LeadRestore Business, billing and 14-day money-back guarantee

LeadRestore Business provides the full recoverable list returned by a Business scan, repeat scans, account-synced recovery tracking and Actual Won Revenue reporting. Business scans currently process up to 200 customer records at a time; repeat scans are included.

LeadRestore Business costs £49 per month. A live subscription renews automatically each month until cancelled. The recurring price and billing frequency are shown before a live payment is made. Customers can cancel at any time through the secure Manage Billing controls provided by Stripe. Cancellation takes effect at the end of the current paid billing period and Business access continues until that date.

14-day money-back guarantee. For a customer's first live LeadRestore Business subscription only, LeadRestore offers a voluntary 14-calendar-day money-back guarantee on the first successful subscription payment. To use the guarantee, the customer must request the refund within 14 calendar days of that first live payment by emailing hello@leadrestore.co.uk. LeadRestore will refund that first subscription payment to the original payment method and cancel the live subscription. The guarantee does not apply to later renewals, repeat subscriptions, test or sandbox transactions, duplicate claims, or use that breaches these Terms. This guarantee is additional to, and does not limit, any rights that cannot lawfully be excluded.

Payments already made for a current billing period are otherwise not partially refunded merely because a customer cancels part-way through that period, except where a refund is required by applicable law or expressly agreed by LeadRestore. Any transaction clearly identified as a test or sandbox transaction does not move real money or create a live paid subscription.

6. Acceptable use

You must not use LeadRestore to spam people, evade opt-outs, harass individuals, upload unlawfully obtained data, attempt to access another user’s account, probe or attack the service, or use the service in a way that infringes another person’s rights or applicable law.

7. AI and estimated values

AI output can be inaccurate and must be reviewed by a human. Where source data has no monetary value, LeadRestore may display a clearly identified estimate using a business-supplied average, an average calculated from the file or a suitable UK sector benchmark. Estimated pipeline is not guaranteed revenue.

8. Availability and changes

We may make reasonable changes needed for security, reliability, compliance or product development. We may also suspend access where reasonably necessary to protect LeadRestore, customers or other users. Material changes affecting a live paid subscription will be handled in accordance with the terms in force for that subscription and applicable law.

9. Intellectual property

LeadRestore and its software, branding and product materials remain the property of LEADRESTORE LTD or its licensors. You retain your rights in the business and customer information you provide.

10. Data

Our handling of personal information is described in the Privacy Notice. Where LeadRestore processes customer/lead personal data on behalf of a business customer, the Data Processing Addendum applies to that processing.

11. Account and billing controls

Signed-in users can export stored account/recovery data and permanently delete an eligible account from the Account page. A live paid subscription can be managed or cancelled using LeadRestore’s Manage Billing controls, which open Stripe’s secure customer billing portal. Where a paid subscription remains active, it must be cancelled before the associated LeadRestore account can be permanently deleted. If cancellation is scheduled for the end of a paid period, Business access remains available until that period ends.

12. Liability

Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that, LeadRestore is not responsible for lost profits, lost opportunities, indirect losses or business decisions made solely from an AI suggestion or estimated pipeline figure. You remain responsible for deciding whether, when and how to contact any lead or customer.

13. Governing law

These terms are governed by the law of England and Wales, with the courts of England and Wales having jurisdiction, subject to any mandatory law that applies otherwise.

14. Contact

Questions about these terms or the service can be sent to hello@leadrestore.co.uk.