LeadRestore Support

How can we help?

Get instant help from Ask LeadRestore with uploads, audits, results, follow ups, your account and billing. If your question needs a person, it can be handed to LeadRestore Support.

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Human support replies within 24 hours
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Ask LeadRestore

The quickest way to get help. Ask a normal question about how LeadRestore works and the support assistant will answer from the LeadRestore help information.

Uploads and Free AuditHelp with CSV or Excel files, the Free Audit and why the audit shows the opportunities it does.
Results and follow upsUnderstand Potential Pipeline, opportunity status, Contacted, Later, Won and the 3, 7 and 14 day follow up routine.
Account and billingHelp with signing in, Business access, invoices, payment methods and managing your subscription.
Need a person? If Ask LeadRestore cannot safely resolve the issue, choose human support. The request is added to the LeadRestore owner support queue and we aim to reply within 24 hours.
Common Questions

Quick answers

How does the Free Audit work?

The one time Free Audit analyses up to 50 rows and shows the top 3 opportunities when at least 3 suitable opportunities are found. No payment card is required.

Can I upload Excel?

Yes. LeadRestore accepts CSV and valid .xlsx Excel files. If a workbook cannot be read, export the same data to CSV and try again.

What does £49 per month include?

LeadRestore Business includes repeat Business scans of up to 200 records at a time, the full recoverable list returned by each scan, the Recovery Dashboard, follow up statuses, resurfacing and Actual Won Revenue tracking.

What does Potential Pipeline mean?

Potential Pipeline is the potential value attached to opportunities identified by LeadRestore. It is not guaranteed revenue. Actual Won Revenue is recorded separately when a job is genuinely won.

How do I manage billing?

Sign in to your Account page and use Manage Billing. Stripe securely handles subscription billing, payment method updates, invoices and cancellation.

When does cancellation take effect?

Cancellation is scheduled for the end of the current paid billing period, so Business access continues until that date.

Still need help? Email hello@leadrestore.co.uk.

Please do not send or paste customer or lead personal data, passwords, payment card details, bank details or other sensitive information into support chat or email unless specifically required and appropriate.